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FAQ

Do you take custom needlepoint canvas orders? 

  • Yes! Call or email your request. Make sure to include a picture and/or  description of the image you would like reproduced onto needlepoint canvas for a  truly unique needlepoint project. 

When will your needlepoint canvases & accessories be restocked? 

  • We try to restock everything that is sold out within 4-6 weeks. Canvases are  hand-painted and take time to create and ship. In addition to stocked inventory,  we offer at least one trunk show per month (at -20%) so be sure to check out our  trunk show sales, listed online and in store. 

Can you let me know when a canvas is in stock? 

  • Yes! Call or email the shop for stock position.
  • 828.222.5018 | kathryn@stitchingfox.com. 

What is your Shipping & Returns policy? 

  • We ship for free if your order is over $50. Standard shipping for orders under $50. is $7.95 and added to your total at time of ordering We do not ship internationally 
  • Please shop with care as canvases and threads and other items are non returnable.

Do you have a brick & mortar shop? 

  • Yes! Our needlepoint store is open year round, Tuesday – Saturday, 10am – 6pm. 22349 Asheville Hwy, Landrum, SC 29356